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For Patients

Patient Resources

We know that good health goes beyond just healthcare. Below are resources that can help you with housing, food, employment, and more. Reach out to your health center if you have questions.

Call 311 for the following services:

  • Legal services regarding housing, immigration, worker’s rights
  • Housing and Shelter
  • Food access
  • Public assistance and benefits screening
  • Child care and early childhood education programs

  • LGBTQ+ services
  • Access-a-ride
  • Services for seniors
  • Services for military veterans

Domestic Violence

  • NYC Family Justice Center: Provides free and private help for victims and survivors of domestic and gender-based violence.
    • Languages: Over 130+ languages. (At the top right-hand corner there is a drop-down menu to select a language to translate a webpage)
    • Hotline numbers:
    • Confidential text line: 844-997-2121 (Text with an advocate from the NYS Domestic and Sexual Violence Hotline)
  • Safe Horizon: Provides a network of programs across New York City working with survivors of all forms of violence, including racism.
    • Languages: Can assist in any language

  • New Destiny Housing: A non-profit organization that provides permanent housing and services to victims of domestic violence and their children.
  • Providence House: Providence House offers a transitional shelter program in Brooklyn and New Rochelle and links families to care such as social work, wellness programs, health care providers, and mental health services.
    • Languages: English

For NYC’s 24-hour Domestic Violence Hotline, please call: 1-800-621-HOPE (4673)

Housing Insecurity

  • Urban Resources Insititute: Provides quality and compassionate services to victims of domestic abuse, homeless families, and adults with intellectual and developmental disabilities. Services include shelters that take pets with the People and Animals Living Safely (PALS), Economic Empowerment, Crime Victim services, Relationship Abuse Prevention Program (RAPP), and many others.
    • Languages: English
  • Providence House: Providence House has three programs: Transitional Shelter Program, Women’s Justice Program, and Permanent Supportive Housing.  Transitional Shelter Program in Brooklyn and New Rochelle links families to care such as social work, wellness programs, health care providers, and mental health services.
    • Languages: English
  • New York City Housing Authority: NYCHA provides affordable housing for low- and moderate-income New Yorkers. For an apartment in a public housing development, you must check your eligibility and apply.
    • Languages: English
  • NYC Housing Connect: This is the website for the NYC housing lottery. Through Housing Connect, you can find and apply for affordable rental and homeownership opportunities. To qualify, your household must meet the household income and size requirements for a unit in the affordable development.
    • Languages: Over 130+ languages. (At the top right-hand corner there is a drop-down menu to select a language to translate a webpage)

  • DSS’ Office of Civil Justice (OCJ): DSS’ Office of Civil Justice (OCJ) provides free legal representation, advice, and other legal help to New York City Tenants facing: eviction, harassment, disrepair, and other housing issues. Services are free regardless of immigration status. For tenants facing eviction, please visit https://www1.nyc.gov/site/hra/help/legal-services-for-tenants.page
    • Languages: Over 130+ languages. (At the top right-hand corner of their website there is a drop-down menu to select a language to translate a webpage)
  • Homebase: Homebase will help you develop a plan just for you to help you with your housing needs. You may be eligible if: You are at risk of entering the New York City shelter system, are low-income, or want to have stable housing in your community.
    • Languages: Over 130+ languages. (At the top right-hand corner there is a drop-down menu to select a language to translate a webpage)

To learn more about temporary housing options, call the Prevention Assistance and Temporary Housing Center (PATH) at 718-503-6400.

For information about emergency shelter for DV, please call 1-800-621-HOPE (4673)

Food Insecurity:

  • The Campaign Against Hunger: Offers services, such as the Super Pantry, one of the largest emergency food pantries, open Monday-Friday from 9:30am-5:30pm.
    • Languages: English
  • City Harvest: Delivers food free of charge to food pantries, soup kitchens, and other community partners across the five boroughs. Visit the website for a map of all food banks in the city, including pantries, soup kitchens, and other food distribution partners. 
    • Languages: English
  • God’s Love We Deliver: Offers fresh, healthy meal delivery for those living with a chronic or life-altering illness like cancer, Alzheimer’s, renal failure, COPD, HIV/AIDS, or other serious condition. They also offer food delivery for individuals with mental illnesses and substance abuse disorders. You can refer a family member or be referred by your doctor.
    • Languages: English

  • CityMeals on Wheels: CityMeals on Wheels is a program that serves people aged 60 and older in New York City who are unable to leave their homes. To qualify, a person must be at least 60 years old and have a chronic (long-term) physical or mental disability preventing them from shopping or preparing meals for themselves.
    • Languages: English, Español
  • Food Help NYC: Provides a list of food pantries, community kitchens, grocery stores, and greenmarket (fresh food) stands across the five boroughs.
    • Languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish.
  • Public Health Solutions: Patients in need of food assistance can request services from a food navigator. They will help patients who are in need of food resources, such as local pantries, meal sites, food access programs, and help with benefits. Public Health Solutions also assists with health insurance enrollment, maternal and child support, sexual and reproductive health, etc.
    • Languages: English, Español
  • SNAP: This is the largest federal nutrition assistance program. SNAP provides low-income individuals and families access to food and other benefits such as nutrition education programs.
    • Languages: English, Español
    • Visit this Webpage for Spanish

For questions about food resources, contact Melissa Olson, Director of Nutrition and Wellness at @ [email protected], to connect with a food benefits/resources navigator.

The CHN East New York Food Pantry is open to the community every Wednesday from 10:00am-1:00 pm. Learn how to visit the food pantry here.

Income/Employment

  • HRA’s Career Services: HRA’s Career Services are available to those who receive cash assistance. They provide opportunities to help increase job skills and build a career that will lead to success and financial security. If you have a disability or health condition that makes it hard for you to get other services at HRA, call 212-331-4640. You have a right to ask for this kind of assistance under the law.
    • Languages: Over 130+ languages. (At the top right-hand corner there is a drop-down menu to select a language to translate a webpage)
  • Job Ready NYC: Finds and connects services and resources that can help you prepare and get a job. They have a database where you can narrow down the jobs and resources that are right for/available to you. They also provide free education programs and training tools to prepare you for your career path.
    • Languages: Available in 11 languages

Legal Services

  • HRA’s Office of Civil Justice (OCJ): HRA’s OCJ provides free legal representation, advice, and other legal assistance to New York City residents related to housing, immigration, and worker’s rights. Services are free regardless of immigration status. For legal advice, call 311, or email [email protected].
    • Languages: Over 30+ languages. (At the top right-hand corner there is a drop-down menu to select language to translate webpage)
  • Legal Services NYC: Legal Services NYC never charge clients for legal representation. They help to fight poverty and seek racial, social, and economic justice for low-income New Yorkers. They have neighborhood offices and outreach sites across all five boroughs.
    • Languages: Available in 10 languages
    • Legal Assistance Hotline: 917-661-4500 (Hours: Monday-Friday 9:30am-4:00pm)

  • The Legal Aid Society: The Legal Aid Society works throughout New York City to make sure everyone has access to justice regardless of “who they are, where they come from or how they identify.”
    • Languages: Available in 15 languages
    • Legal Aid Hotline: 212-577-3300
  • ​Family Legal Care: Family Legal Care works to increase access to justice for families confronting issues of child support, custody and visitation, guardianship, and domestic violence.
    • Languages: Services are available in 7 languages. Legal guides and other resources on their website are also available in multiple languages.
    • Family Legal Care Hotline: 212-343-1122